Services marketing: integrating customer focus across the firm
Material type:
TextPublication details: New Delhi Tata Mcgraw Hill 2013Edition: 6thDescription: xxii; 711pISBN: 9781259026812Subject(s): Services marketing, Managing demand and capacity, ServicDDC classification: 658.8
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| 658.8 ZEI Services marketing: integrating customer focus across the firm | 658.8 ZEI Services marketing: integrating customer focus across the firm | 658.8 ZEI Services marketing: integrating customer focus across the firm | 658.8 ZEI Services marketing: integrating customer focus across the firm | 658.8 ZEI Service marketing | 658.8 ZEI Service marketing | 658.8 ZEI Service marketing |

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