By Zeithaml, Valarie A.
Services marketing: integrating customer focus across the firm - 6th - New Delhi Tata Mcgraw Hill 2013 - xxii; 711p.
9781259026812
Services marketing, Managing demand and capacity, Servic
658.8 / ZEI
Services marketing: integrating customer focus across the firm - 6th - New Delhi Tata Mcgraw Hill 2013 - xxii; 711p.
9781259026812
Services marketing, Managing demand and capacity, Servic
658.8 / ZEI