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Why CRM doesn't Work: how to win by letting customers manage the relationship

By: By Newell, Frederick Material type: Text

TextPublication details: New Delhi Kogan Page 2008Edition: 1stDescription: xvii; 263pSubject(s): Customer relationship managementDDC classification: 658.812

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Item type	Current library	Call number	Status	Date due	Barcode
General Books	Jaipuria Jaipur Library	658.812 NEW (Browse shelf (Opens below))	Available		6207

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