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Service management and marketing: customer management in service competition

By: By Gronroos, Christian Material type: Text

TextPublication details: New Delhi Wiley India 2007Edition: 3rdDescription: vii; 483pSubject(s): Service management Marketing MangementDDC classification: 658.8

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Item type	Current library	Call number	Status	Barcode
General Books	Jaipuria Jaipur Library	658.8 GRO (Browse shelf (Opens below))	Available	4835
General Books	Jaipuria Jaipur Library	658.8 GRO (Browse shelf (Opens below))	Available	4836
General Books	Jaipuria Jaipur Library	658.8 GRO (Browse shelf (Opens below))	Available	9613

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Previous	658.8 GRI 101 ways to market your business	658.8 GRO Marketing: essential principles, new realities	658.8 GRO Service management and marketing: customer management in service competition	658.8 GRO Service management and marketing: customer management in service competition	658.8 GRO Service management and marketing: customer management in service competition	658.8 GUM Total relationship maketing	658.8 GUP Marketing skills in management	Next

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