Service operations management: improving service delivery (Record no. 8822)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00474nam a2200157Ia 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 211018s9999 xx 000 0 und d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9789386873309 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.5 |
| Item number | JOH |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | By Johnston, Robert |
| 9 (RLIN) | 3609 |
| 245 #0 - TITLE STATEMENT | |
| Title | Service operations management: improving service delivery |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 4th |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Date of publication, distribution, etc. | 2019 |
| Name of publisher, distributor, etc. | Pearson Education |
| Place of publication, distribution, etc. | Noida |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xviii; 462p. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Service operations management, Customers and relationshi |
| 9 (RLIN) | 11611 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Book Banks |
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| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Date acquired | Total Checkouts | Total Renewals | Full call number | Barcode | Date last seen | Date last checked out | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Jaipuria Jaipur Library | Jaipuria Jaipur Library | 2 | 658.5 JOH | BB8496 | 02/05/2022 | 12/23/2021 | 10/19/2021 | Book Banks | ||||||
| Jaipuria Jaipur Library | Jaipuria Jaipur Library | 1 | 658.5 JOH | BB8497 | 12/22/2021 | 12/22/2021 | 10/19/2021 | Book Banks | ||||||
| Jaipuria Jaipur Library | Jaipuria Jaipur Library | 1 | 658.5 JOH | BB8498 | 12/22/2021 | 12/22/2021 | 10/19/2021 | Book Banks | ||||||
| Jaipuria Jaipur Library | Jaipuria Jaipur Library | 2 | 658.5 JOH | BB8499 | 02/05/2022 | 01/22/2022 | 10/19/2021 | Book Banks | ||||||
| Jaipuria Jaipur Library | Jaipuria Jaipur Library | 3 | 658.5 JOH | BB8500 | 11/22/2022 | 09/14/2022 | 10/19/2021 | Book Banks | ||||||
| Jaipuria Jaipur Library | Jaipuria Jaipur Library | 1 | 658.5 JOH | BB8501 | 12/22/2021 | 12/22/2021 | 10/19/2021 | Book Banks | ||||||
| Jaipuria Jaipur Library | Jaipuria Jaipur Library | 1 | 658.5 JOH | BB8502 | 12/22/2021 | 12/21/2021 | 10/19/2021 | Book Banks | ||||||
| Jaipuria Jaipur Library | Jaipuria Jaipur Library | 3 | 658.5 JOH | BB8503 | 12/23/2021 | 12/22/2021 | 10/19/2021 | Book Banks | ||||||
| Jaipuria Jaipur Library | Jaipuria Jaipur Library | 3 | 658.5 JOH | BB8504 | 02/09/2022 | 12/23/2021 | 10/19/2021 | Book Banks | ||||||
| Jaipuria Jaipur Library | Jaipuria Jaipur Library | 2 | 658.5 JOH | BB8505 | 12/22/2021 | 12/22/2021 | 10/19/2021 | Book Banks | ||||||
| Jaipuria Jaipur Library | Jaipuria Jaipur Library | 1 | 658.5 JOH | BB8506 | 12/22/2021 | 12/21/2021 | 10/19/2021 | Book Banks | ||||||
| Jaipuria Jaipur Library | Jaipuria Jaipur Library | 2 | 658.5 JOH | BB8507 | 05/12/2022 | 01/05/2022 | 10/19/2021 | Book Banks | ||||||
| Jaipuria Jaipur Library | Jaipuria Jaipur Library | 2 | 658.5 JOH | BB8508 | 04/12/2022 | 04/12/2022 | 10/19/2021 | Book Banks | ||||||
| Jaipuria Jaipur Library | Jaipuria Jaipur Library | 658.5 JOH | BB8509 | 10/19/2021 | 10/19/2021 | Book Banks | ||||||||
| Jaipuria Jaipur Library | Jaipuria Jaipur Library | 2 | 658.5 JOH | BB8510 | 12/23/2021 | 12/22/2021 | 10/19/2021 | Book Banks | ||||||
| Jaipuria Jaipur Library | Jaipuria Jaipur Library | 2 | 658.5 JOH | BB8511 | 02/25/2022 | 01/27/2022 | 10/19/2021 | Book Banks | ||||||
| Jaipuria Jaipur Library | Jaipuria Jaipur Library | 1 | 658.5 JOH | BB8512 | 12/22/2021 | 12/22/2021 | 10/19/2021 | Book Banks | ||||||
| Jaipuria Jaipur Library | Jaipuria Jaipur Library | 1 | 658.5 JOH | BB8513 | 12/22/2021 | 12/22/2021 | 10/19/2021 | Book Banks | ||||||
| Jaipuria Jaipur Library | Jaipuria Jaipur Library | 1 | 658.5 JOH | BB8514 | 12/22/2021 | 12/22/2021 | 10/19/2021 | Book Banks | ||||||
| Jaipuria Jaipur Library | Jaipuria Jaipur Library | 1 | 658.5 JOH | BB8515 | 12/22/2021 | 12/22/2021 | 10/19/2021 | Book Banks | ||||||
| Jaipuria Jaipur Library | Jaipuria Jaipur Library | 2 | 658.5 JOH | BB8516 | 02/05/2022 | 01/22/2022 | 10/19/2021 | Book Banks | ||||||
| Jaipuria Jaipur Library | Jaipuria Jaipur Library | 2 | 658.5 JOH | BB8517 | 12/22/2021 | 12/22/2021 | 10/19/2021 | Book Banks | ||||||
| Jaipuria Jaipur Library | Jaipuria Jaipur Library | 4 | 658.5 JOH | BB8518 | 11/14/2022 | 09/03/2022 | 10/19/2021 | Book Banks | ||||||
| Jaipuria Jaipur Library | Jaipuria Jaipur Library | 2 | 658.5 JOH | BB8519 | 12/22/2021 | 12/22/2021 | 10/19/2021 | Book Banks | ||||||
| Jaipuria Jaipur Library | Jaipuria Jaipur Library | 2 | 658.5 JOH | BB8520 | 12/23/2021 | 12/22/2021 | 10/19/2021 | Book Banks | ||||||
| Jaipuria Jaipur Library | Jaipuria Jaipur Library | 2 | 658.5 JOH | BB8521 | 12/22/2021 | 12/22/2021 | 10/19/2021 | Book Banks | ||||||
| Jaipuria Jaipur Library | Jaipuria Jaipur Library | 2 | 658.5 JOH | BB8522 | 12/23/2021 | 12/22/2021 | 10/19/2021 | Book Banks | ||||||
| Jaipuria Jaipur Library | Jaipuria Jaipur Library | 2 | 658.5 JOH | BB8523 | 12/23/2021 | 12/22/2021 | 10/19/2021 | Book Banks | ||||||
| Jaipuria Jaipur Library | Jaipuria Jaipur Library | 658.5 JOH | BB8524 | 10/19/2021 | 10/19/2021 | Book Banks | ||||||||
| Jaipuria Jaipur Library | Jaipuria Jaipur Library | 1 | 658.5 JOH | BB8525 | 12/23/2021 | 12/22/2021 | 10/19/2021 | Book Banks | ||||||
| Jaipuria Jaipur Library | Jaipuria Jaipur Library | 2 | 1 | 658.5 JOH | BB8526 | 10/16/2023 | 10/13/2023 | 10/19/2021 | Book Banks | |||||
| Jaipuria Jaipur Library | Jaipuria Jaipur Library | 1 | 658.5 JOH | BB8527 | 12/22/2021 | 12/22/2021 | 10/19/2021 | Book Banks | ||||||
| Jaipuria Jaipur Library | Jaipuria Jaipur Library | 1 | 658.5 JOH | BB8528 | 12/22/2021 | 12/22/2021 | 10/19/2021 | Book Banks | ||||||
| Jaipuria Jaipur Library | Jaipuria Jaipur Library | 1 | 658.5 JOH | BB8529 | 12/22/2021 | 12/22/2021 | 10/19/2021 | Book Banks | ||||||
| Jaipuria Jaipur Library | Jaipuria Jaipur Library | 1 | 658.5 JOH | BB8530 | 12/22/2021 | 12/22/2021 | 10/19/2021 | Book Banks | ||||||
| Jaipuria Jaipur Library | Jaipuria Jaipur Library | 1 | 658.5 JOH | BB8531 | 12/22/2021 | 12/22/2021 | 10/19/2021 | Book Banks | ||||||
| Jaipuria Jaipur Library | Jaipuria Jaipur Library | 1 | 658.5 JOH | BB8532 | 12/23/2021 | 12/22/2021 | 10/19/2021 | Book Banks | ||||||
| Jaipuria Jaipur Library | Jaipuria Jaipur Library | 1 | 658.5 JOH | BB8533 | 12/23/2021 | 12/22/2021 | 10/19/2021 | Book Banks | ||||||
| Jaipuria Jaipur Library | Jaipuria Jaipur Library | 1 | 658.5 JOH | BB8534 | 12/22/2021 | 12/22/2021 | 10/19/2021 | Book Banks | ||||||
| Jaipuria Jaipur Library | Jaipuria Jaipur Library | 2 | 658.5 JOH | BB8535 | 02/05/2022 | 12/23/2021 | 10/19/2021 | Book Banks | ||||||
| Jaipuria Jaipur Library | Jaipuria Jaipur Library | 3 | 658.5 JOH | BB8536 | 03/08/2022 | 12/23/2021 | 10/19/2021 | Book Banks | ||||||
| Jaipuria Jaipur Library | Jaipuria Jaipur Library | 2 | 658.5 JOH | BB8537 | 03/08/2022 | 12/23/2021 | 10/19/2021 | Book Banks | ||||||
| Jaipuria Jaipur Library | Jaipuria Jaipur Library | 1 | 658.5 JOH | BB8538 | 02/05/2022 | 12/22/2021 | 10/19/2021 | Book Banks | ||||||
| Jaipuria Jaipur Library | Jaipuria Jaipur Library | 2 | 658.5 JOH | BB8539 | 02/04/2022 | 12/23/2021 | 10/19/2021 | Book Banks | ||||||
| Jaipuria Jaipur Library | Jaipuria Jaipur Library | 1 | 658.5 JOH | BB8540 | 12/23/2021 | 12/22/2021 | 10/19/2021 | Book Banks | ||||||
| Jaipuria Jaipur Library | Jaipuria Jaipur Library | 1 | 658.5 JOH | BB8541 | 12/23/2021 | 12/22/2021 | 10/19/2021 | Book Banks | ||||||
| Jaipuria Jaipur Library | Jaipuria Jaipur Library | 1 | 658.5 JOH | BB8542 | 12/22/2021 | 12/22/2021 | 10/19/2021 | Book Banks | ||||||
| Jaipuria Jaipur Library | Jaipuria Jaipur Library | 1 | 658.5 JOH | BB8543 | 12/23/2021 | 12/22/2021 | 10/19/2021 | Book Banks | ||||||
| Jaipuria Jaipur Library | Jaipuria Jaipur Library | 1 | 658.5 JOH | BB8544 | 12/23/2021 | 12/22/2021 | 10/19/2021 | Book Banks | ||||||
| Jaipuria Jaipur Library | Jaipuria Jaipur Library | 658.5 JOH | BB9008 | 10/19/2021 | 10/19/2021 | Book Banks | ||||||||
| Jaipuria Jaipur Library | Jaipuria Jaipur Library | 658.5 JOH | BB9009 | 10/19/2021 | 10/19/2021 | Book Banks | ||||||||
| Jaipuria Jaipur Library | Jaipuria Jaipur Library | 658.5 JOH | BB9010 | 10/19/2021 | 10/19/2021 | Book Banks | ||||||||
| Jaipuria Jaipur Library | Jaipuria Jaipur Library | 2 | 658.5 JOH | BB9011 | 11/21/2022 | 08/20/2022 | 10/19/2021 | Book Banks | ||||||
| Jaipuria Jaipur Library | Jaipuria Jaipur Library | 658.5 JOH | BB9012 | 10/19/2021 | 10/19/2021 | Book Banks | ||||||||
| Jaipuria Jaipur Library | Jaipuria Jaipur Library | 658.5 JOH | BB9013 | 10/19/2021 | 10/19/2021 | Book Banks | ||||||||
| Jaipuria Jaipur Library | Jaipuria Jaipur Library | 658.5 JOH | BB9014 | 10/19/2021 | 10/19/2021 | Book Banks | ||||||||
| Jaipuria Jaipur Library | Jaipuria Jaipur Library | 1 | 658.5 JOH | BB9015 | 04/21/2022 | 12/23/2021 | 10/19/2021 | Book Banks | ||||||
| Jaipuria Jaipur Library | Jaipuria Jaipur Library | 658.5 JOH | BB9016 | 10/19/2021 | 10/19/2021 | Book Banks | ||||||||
| Jaipuria Jaipur Library | Jaipuria Jaipur Library | 658.5 JOH | BB9017 | 10/19/2021 | 10/19/2021 | Book Banks |