Service operations management: improving service delivery (Record no. 2336)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00465nam a2200145Ia 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 211013s9999 xx 000 0 und d |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.5 |
| Item number | JOH |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | By Johnston, Robert |
| 9 (RLIN) | 3609 |
| 245 #0 - TITLE STATEMENT | |
| Title | Service operations management: improving service delivery |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 4th |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Date of publication, distribution, etc. | 2019 |
| Name of publisher, distributor, etc. | Pearson Education |
| Place of publication, distribution, etc. | Noida |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xviii; 462p. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Service operations management Customers and relationships Resource utilisation |
| 9 (RLIN) | 3610 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | General Books |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Date acquired | Source of acquisition | Total Checkouts | Full call number | Barcode | Date last seen | Date last checked out | Price effective from | Koha item type | Cost, normal purchase price | Total Renewals |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Jaipuria Jaipur Library | Jaipuria Jaipur Library | 10/13/2021 | 2021-06-28 | 1 | 658.5 JOH | 11765 | 02/05/2022 | 12/23/2021 | 10/13/2021 | General Books | ||||||
| Jaipuria Jaipur Library | Jaipuria Jaipur Library | 10/13/2021 | 2021-06-28 | 1 | 658.5 JOH | 11766 | 02/05/2022 | 12/23/2021 | 10/13/2021 | General Books | ||||||
| Jaipuria Jaipur Library | Jaipuria Jaipur Library | 10/13/2021 | 2009-11-18 | 658.5 JOH | 3033 | 10/13/2021 | 10/13/2021 | General Books | 375.00 | |||||||
| Jaipuria Jaipur Library | Jaipuria Jaipur Library | 10/13/2021 | 2010-07-19 | 658.5 JOH | 6078 | 10/13/2021 | 10/13/2021 | General Books | ||||||||
| Jaipuria Jaipur Library | Jaipuria Jaipur Library | 10/13/2021 | 2010-07-19 | 1 | 658.5 JOH | 6079 | 12/15/2021 | 12/15/2021 | 10/13/2021 | General Books | ||||||
| Jaipuria Jaipur Library | Jaipuria Jaipur Library | 10/13/2021 | 2010-07-19 | 658.5 JOH | 6081 | 10/13/2021 | 10/13/2021 | General Books | ||||||||
| Jaipuria Jaipur Library | Jaipuria Jaipur Library | 10/13/2021 | 2010-07-19 | 658.5 JOH | 6082 | 10/13/2021 | 10/13/2021 | General Books |