By Dyche, Jill
The CRM handbook: a business guide to customer relationship management - 1st - Delhi Pearson Education 2006 - 331p.
The CRM handbook- a business guide to customer relations
658.812 / DYC
The CRM handbook: a business guide to customer relationship management - 1st - Delhi Pearson Education 2006 - 331p.
The CRM handbook- a business guide to customer relations
658.812 / DYC