000 00539nam a2200181Ia 4500
008 211206s9999 xx 000 0 und d
020 _a1403928622
082 _a658.812
_bSHA
100 _aSheth, Jagdish N
_92449
245 0 _aCustomer relationship management: emerging concepts tools and application
250 _a1st
260 _c2017
_bMGH
_aChennai
300 _axv; 544p
650 _a Management
_9186
650 _aCustomer relationship management
_91738
650 _aCustomer relationship management, Management
942 _cBK
999 _c9409
_d9409