| 000 | 00434nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 211018s9999 xx 000 0 und d | ||
| 020 | _a9789353066314 | ||
| 082 |
_a658.562 _bBES |
||
| 100 |
_aBy Besterfield, Dale H. et al. _94328 |
||
| 245 | 0 | _aTotal quality management | |
| 250 | _a5th | ||
| 260 |
_c2019 _bPearson |
||
| 300 | _axxi; 622p. | ||
| 650 |
_aTotal quality management, Leadership management, Custome _94329 |
||
| 942 | _cBB | ||
| 999 |
_c8825 _d8825 |
||