| 000 | 00369nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 211013s9999 xx 000 0 und d | ||
| 082 |
_a658.812 _bBAT |
||
| 100 |
_aBy Batra, Promod _91428 |
||
| 245 | 0 | _aSimple ways to manage service customer | |
| 250 | _a1st | ||
| 260 |
_c2004 _bThink INC _aNew Delhi |
||
| 300 | _a98p. | ||
| 650 |
_aCustomer service _91429 |
||
| 942 | _cBK | ||
| 999 |
_c820 _d820 |
||