000			00403nam a2200145Ia 4500
008			211013s9999 xx 000 0 und d
082			_a658.812 _bBHA
100			_aBy Bhasin, Jaspreet Kaur _99549
245		0	_aCustomer relationship management
250			_a1st
260			_c2012 _bDreamtech Press _aNew Delhi
300			_axviii; 445p.
650			_aCustomer relationship management _91738
942			_cBK
999			_c6652 _d6652