| 000 | 00363nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 211013s9999 xx 000 0 und d | ||
| 082 |
_a658 _bCHA |
||
| 100 |
_aBy Chang, C M _99543 |
||
| 245 | 0 | _aService systems management and engineering | |
| 250 | _a1st | ||
| 260 |
_c2010 _bWiley _aNew Delhi |
||
| 300 | _axxx; 690p. | ||
| 650 |
_aManagement _9186 |
||
| 942 | _cBK | ||
| 999 |
_c6648 _d6648 |
||