| 000 | 00347nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 211013s9999 xx 000 0 und d | ||
| 082 |
_a658.452 _bRIC |
||
| 100 |
_aBy Richey, Rosemary _98283 |
||
| 245 | 0 | _aEnglish for customer care | |
| 250 | _a1st | ||
| 260 |
_c2007 _bOxford _aNew York |
||
| 300 | _a80p. | ||
| 650 |
_aEnglish _9250 |
||
| 942 | _cBK | ||
| 999 |
_c5712 _d5712 |
||