| 000 | 00449nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 211013s9999 xx 000 0 und d | ||
| 082 |
_a658.3125 _bNAY |
||
| 100 |
_aBy Nayar, Vineeta _98014 |
||
| 245 | 0 | _aEmployees first, customers second: turning conventional management upside down | |
| 250 | _a1st | ||
| 260 |
_c2010 _bHarvard Business Press _aNew York |
||
| 300 | _aviii; 198p. | ||
| 650 |
_aEmployees first customers second: _98015 |
||
| 942 | _cBK | ||
| 999 |
_c5518 _d5518 |
||