000 00411nam a2200145Ia 4500
008 211013s9999 xx 000 0 und d
082 _a658.8
_bBHA
100 _aBy Bhattacharjee, C.
_97821
245 0 _aServices marketing: concepts, planning and implementation
250 _a1st
260 _c2006
_bExcel Books
_aNew Delhi
300 _axxi; 696p.
650 _aServices marketing Marketing
_9840
942 _cBK
999 _c5378
_d5378