| 000 | 00431nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 211013s9999 xx 000 0 und d | ||
| 082 |
_a658.812 _bTIM |
||
| 100 |
_aBy Timm, Paul R. _96954 |
||
| 245 | 0 | _aCustomer service: career success through customer loyalty | |
| 250 | _a4th | ||
| 260 |
_c2008 _bPearson Education _aDelhi |
||
| 300 | _a299p. | ||
| 650 |
_aCustomer service Get employees to give great service _96955 |
||
| 942 | _cBK | ||
| 999 |
_c4732 _d4732 |
||