000 00375nam a2200145Ia 4500
008 211013s9999 xx 000 0 und d
082 _a658.8
_bAPT
100 _aBy Apte, Govind
_9839
245 0 _aServices marketing
250 _a1st
260 _c2006
_bOxford University Press
_aNew Delhi
300 _axi; 440p.
650 _aServices marketing Marketing
_9840
942 _cBK
999 _c448
_d448