| 000 | 00453nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 211013s9999 xx 000 0 und d | ||
| 082 |
_a658.812 _bBUT |
||
| 100 |
_aBy Buttle, Francis _96335 |
||
| 245 | 0 | _aCustomer relationship management: concepts and technologies | |
| 250 | _a2nd | ||
| 260 |
_c2009 _bButterworth-Heinemann _aNew Delhi |
||
| 300 | _axxi; 500p. | ||
| 650 |
_aCustomer relationship management- concepts and technology _96336 |
||
| 942 | _cBK | ||
| 999 |
_c4293 _d4293 |
||