| 000 | 00427nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 211013s9999 xx 000 0 und d | ||
| 082 |
_a658.812 _bRAI |
||
| 100 |
_aBy Rai, Alok Kumar _96269 |
||
| 245 | 0 | _aCustomer relationship management: concepts and cases | |
| 250 | _a1st | ||
| 260 |
_c2008 _bP H I _aNew Delhi |
||
| 300 | _axvi; 247p. | ||
| 650 |
_aCustomer relationship management Customer relationship _96270 |
||
| 942 | _cBK | ||
| 999 |
_c4249 _d4249 |
||