| 000 | 00416nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 211013s9999 xx 000 0 und d | ||
| 082 |
_a658.562 _bSUM |
||
| 100 |
_aBy Summers, Donna C. S. _95966 |
||
| 245 | 0 | _aQuality management: creating and sustaining organizational effectiveness | |
| 250 | _a1st | ||
| 260 |
_c2007 _bPearson Prentice Hall |
||
| 300 | _a421p. | ||
| 650 |
_aQuality management _92036 |
||
| 942 | _cBK | ||
| 999 |
_c4002 _d4002 |
||