| 000 | 00398nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 211013s9999 xx 000 0 und d | ||
| 082 |
_a658.812 _bDOA |
||
| 100 |
_aBy Doane, Darryl S _95249 |
||
| 245 | 0 | _a50 Activities for Achieving Excellent Customer Services | |
| 250 | _a1st | ||
| 260 |
_c2004 _bAnne Books _aNew Delhi |
||
| 300 | _axiii; 253p. | ||
| 650 |
_aCustomer Services _9762 |
||
| 942 | _cBK | ||
| 999 |
_c3472 _d3472 |
||