000 00396nam a2200145Ia 4500
008 211013s9999 xx 000 0 und d
082 _a658.562
_bEVA
100 _aBy Evans, James R.
245 0 _aTotal quality: management, organization and strategy
250 _a4th
260 _c2007
_bThomson South Western
300 _axii; 467p.
650 _aTotal quality management
_92898
942 _cBK
999 _c3352
_d3352