| 000 | 00446nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 211013s9999 xx 000 0 und d | ||
| 082 |
_a658.812 _bDYC |
||
| 100 |
_aBy Dyche, Jill _94268 |
||
| 245 | 4 | _aThe CRM handbook: a business guide to customer relationship management | |
| 250 | _a1st | ||
| 260 |
_c2006 _bPearson Education _aDelhi |
||
| 300 | _a331p. | ||
| 650 |
_aThe CRM handbook- a business guide to customer relations _94269 |
||
| 942 | _cBK | ||
| 999 |
_c2781 _d2781 |
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