| 000 | 00420nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 211013s9999 xx 000 0 und d | ||
| 082 |
_a658.812 _bKAR |
||
| 100 |
_aBy Karr, Ron _93330 |
||
| 245 | 4 | _aThe complete idiot's guide to great customer service | |
| 250 | _a1st | ||
| 260 |
_c1998 _bP H I _aNew Delhi |
||
| 300 | _axxvi; 326p. | ||
| 650 |
_aThe complete idiot's guide to great customer service _93331 |
||
| 942 | _cBK | ||
| 999 |
_c2117 _d2117 |
||