000			00371nam a2200145Ia 4500
008			211013s9999 xx 000 0 und d
082			_a658.8 _bJAU
100			_aBy Jauhari, Vinnie _91754
245		0	_aServices marketing: text and cases
250			_a2nd
260			_c2017 _bOxford _aNew Delhi
300			_axx; 578p.
650			_aServices marketing _92819
942			_cBK
999			_c1757 _d1757