000 00429nam a2200145Ia 4500
008 211013s9999 xx 000 0 und d
082 _a658.812
_bSHA
100 _aSheth, Jagdish N
_92449
245 0 _aCustomer relationship management: emerging concepts tools and application
250 _a1st
260 _c2017
_bMGH
_aChennai
300 _axv; 544p
650 _aCustomer relationship management Management
_92450
942 _cBK
999 _c1501
_d1501